Hard Rock Cancun

Cancun, Quintana Roo, Mexic
Cancun Hotel Zone vezi pe harta
Tripadvisor Score: 4.5
de la
2 adulti
Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies. The suites at Hard Rock Hotel Cancun All Inclusive feature free WiFi and free music streaming channels along with a fully stocked mini-bar with sodas, bottled water, juice & domestic beer Hard Rock Hotel Cancun All Inclusive provides guests with a large variety of luxurious amenities and facilities. Guests can enjoy a spacious outdoor pool overlooking the ocean, 2 on-site tennis courts and a full-service spa. There are also 5 gourmet restaurants located on-site, featuring a variety of international cuisine. With a kids and teen club, live nightly entertainment and organized tours of the area, guests of all ages can have an unforgettable stay at Hard Rock Hotel Cancun All Inclusive. On-site car hire service also makes nearby attractions, such as Chichen Itza, and Ek-Balam, easily accessible.WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Pets are allowed on request. Charges may apply.
Children of all ages are allowed. Children 3 and under stay for free when using an existing bed. Children from 4 to 12 years old stay for US$184 per person, per night when using an existing bed. Children from 13 to 17 years old stay for US$318 per person, per night when using an existing bed. No cribs are available. No extra beds are available. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Checkin Time: 15:00
Checkout End Time: 12:00

Hotel important information: Please inform Hard Rock Hotel Cancun - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people traveling with children. Infants from 0-3 years old are free All children from 4 to 17 years old extra charges apply When traveling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.

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Hotel facilities

  • Parking
    Pet friendly
    Room service
    Meeting/Banquet facilities
    24-hour front desk
    Tennis court
    Fitness center
    Golf course (within 2 miles)
    Non-smoking rooms
    Airport shuttle
    Babysitting/Child services
    Dry cleaning
    Facilities for disabled guests
    Hair/Beauty salon
    Family rooms
    Game room
    Breakfast in the room
    Ironing service
    Free parking
    Express check-in/out
    Valet parking
    Currency exchange
    Pool table
    Hot tub/Jacuzzi
    Tour desk
    Turkish/Steam Bath
    Baggage storage
    Hypoallergenic room available
    Outdoor pool
    Free WiFi
    Air conditioning
    Designated smoking area
    ATM on site
    Private beach area
    Snack bar
    Sun deck
    Outdoor pool (year-round)
    Entertainment staff
    Shuttle service (additional charge)
    Suit press
    Airport shuttle (additional charge)
    Kids' club
    Convenience store on site
    Evening entertainment
    Daily housekeeping
    Parking on site
    Private Parking
    WiFi in all areas
    Indoor play area
    Outdoor play equipment for kids
    Kids' meals
    Kid-friendly buffet
    Accessible parking
    Wheelchair accessible
    Toilet with grab rails
    Infinity pool
    Pool with view
    Pool/Beach towels
    Pool bar
    Shallow end
    Airport pickup
    Airport drop-off
    Tennis equipment
    Pet bowls
    Coffee house on site
    Beach chairs/Loungers
    Beach umbrellas
    Outdoor furniture
    Beauty services
    Facial treatments
    Waxing services
    Makeup services
    Hair treatments
    Hair coloring
    Body treatments
    Spa facilities
    Spa lounge/Relaxation area
    Spa/Wellness packages
    Yoga classes
    Fitness classes
    Locker rooms
    Kids' pool
    Swimming pool
    Shuttle service
    Live music/Performance
    Live sports events (broadcast)
    24-hour security
    Key card access
    Security alarm
    Smoke alarms
    CCTV in common areas
    CCTV outside property
    Fire extinguishers
    Swimming pool
    Use of cleaning chemicals that are effective against coronavirus
  • towels
  • and laundry washed in accordance with local authority guidelines
    Guest accommodation disinfected between stays
    Guest accommodation sealed after cleaning
    Physical distancing in dining areas
    Staff follow all safety protocols as directed by local authorities
    Shared stationery (e.g. printed menus
  • magazines
  • pens
  • paper) removed
    Hand sanitizer in guest accommodation and common areas
    Process in place to check health of guests
    First aid kits available
    Contactless check-in/out
    Cashless payment available
    Physical distancing rules followed
    Screens or physical barriers between staff and guests in appropriate areas
    Invoice provided
    All plates
  • cutlery
  • glasses
  • and other tableware sanitized
    Guests have the option to cancel any cleaning services for their accommodation during their stay
    Delivered food covered securely
    Access to healthcare professionals

Room facilities

Room Type: Double
Hot tub
Room Type: Double
Hot tub
Room Type: Apartment
Hot tub
Room Type: Double
Hot tub
Room Type: Suite
Private Bathroom
Room Type: Triple
Hot tub
Free toiletries
Wireless internet
Cable channels
Alarm clock
Bottle of water
Room Type: Suite
Private Bathroom
Room Type: Triple
Hot tub
Alarm clock
Lake view
Coffee machine
Trash cans
Smoke Alarm
Room Type: Double
Air conditioning
Spa tub
Ironing facilities
Sitting area
Cable channels
Wake-up service
Alarm clock
Wardrobe or closet
Coffee machine
Bottle of water
Room Type: Triple
Hot tub
Room Type: Double
Air conditioning
Hot tub
Free toiletries
Wireless internet
Cable channels
Alarm clock
Bottle of water

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